DubFlix

Terms and Conditions

Terms and Conditions

Last Updated: March 12, 2025

1. INTRODUCTION

Welcome to DubFlix, a product of Kore Innovations ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, applications, and AI-powered dubbing and translation services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services. These Terms constitute a legally binding agreement between you and Kore Innovations.

2. ELIGIBILITY

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. ACCOUNT REGISTRATION

3.1 Account Creation

To access certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason.

4. SERVICE DESCRIPTION

4.1 AI-Powered Dubbing Services

DubFlix provides AI-powered dubbing, translation, and related services that allow users to convert audio and video content from one language to another. The quality and accuracy of our Services depend on various factors, including the quality of the original content, the languages involved, and technological limitations.

4.2 Service Limitations

We strive to provide high-quality dubbing services, but we do not guarantee that our Services will be error-free, uninterrupted, or that the results will meet your specific requirements or expectations. The Services are provided on an "as is" and "as available" basis.

4.3 Service Changes

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

5. SUBSCRIPTION AND PAYMENT TERMS

5.1 Payment Models

We offer two payment models for our Services:

  • Subscription Plans: Recurring payment plans with specific features and usage limits
  • Pay-As-You-Use Plans: Non-recurring payment for credits that can be used for our Services

The features, limitations, and pricing for each model are described on our website. We reserve the right to change our offerings and pricing at any time.

5.2 Payment

You agree to pay all fees associated with your selected payment model. All payments are non-refundable except as expressly provided in these Terms or required by applicable law.

5.3 Subscription Billing Cycle

For subscription plans, we will bill you in advance on a recurring and periodic basis (monthly, quarterly, or annually) depending on the subscription plan you select. Billing cycles are set on a calendar basis.

5.4 Automatic Renewal for Subscriptions

Your subscription will automatically renew at the end of each billing period unless you cancel it or we terminate it. You authorize us to charge your payment method for the subscription fees for the subsequent billing period.

5.5 Pay-As-You-Use Credits

For pay-as-you-use plans, you purchase credits that can be used for our Services. Credits do not expire unless otherwise specified at the time of purchase. Once credits are depleted, you will need to purchase additional credits to continue using the Services.

5.6 Cancellation

  • Subscription Plans: You may cancel your subscription at any time through your account settings or by contacting us at contact@dubflix.in. If you cancel, you may continue to use the Services until the end of your current billing period, but you will not receive a refund for any fees already paid, except as required by applicable law or as expressly provided in these Terms.
  • Pay-As-You-Use Plans: Since these plans do not involve recurring payments, cancellation is not applicable. Your purchased credits remain available for use until they are depleted or until they expire (if an expiration date was specified).

5.7 Refund Policy

For Subscription Plans:

  • Refund requests must be made within 7 days of the original purchase.
  • Refunds are subject to our review and verification of the request.
  • Refund will be credited to your original payment method within 14 days of refund validation.

For Pay-As-You-Use Plans:

  • Refunds will be provided based on the unused credits in your DubFlix account.
  • To request a refund for unused credits, please contact us at contact@dubflix.in.
  • Refund will be credited to your original payment method within 14 days of refund validation.

5.8 Price Changes

We reserve the right to adjust pricing for our Services or any components thereof in any manner and at any time as we may determine in our sole discretion. For subscription plans, any price changes will become effective at the end of the current billing cycle.

5.9 Taxes

You are responsible for all taxes (excluding taxes on our net income) associated with your use of the Services. If we are required to collect or pay any such taxes on your behalf, these amounts will be invoiced to you.

6. USER CONTENT

6.1 Content Ownership

You retain all ownership rights to the content you upload to our Services ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such User Content solely for the purpose of providing the Services to you.

6.2 Content Restrictions

You agree not to upload, transmit, or share User Content that:

  • Infringes on the intellectual property rights or other rights of any third party
  • Violates any applicable law or regulation
  • Contains viruses, malware, or other harmful code
  • Is obscene, defamatory, threatening, harassing, abusive, or hateful
  • Promotes illegal activities or contains sexually explicit material
  • Impersonates another person or entity
  • Contains personal or sensitive information about another person without their consent

6.3 Content Monitoring

We do not actively monitor User Content but reserve the right to review and remove any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.

6.4 Feedback

If you provide us with any feedback, suggestions, or recommendations regarding our Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, disclose, sublicense, distribute, modify, and otherwise exploit such feedback without restriction.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Our Intellectual Property

The Services, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof), are owned by Kore Innovations, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal or internal business purposes.

7.3 Restrictions

You may not:

  • Reproduce, distribute, publicly display, or publicly perform the Services or any part thereof
  • Modify, create derivative works, decompile, disassemble, or reverse engineer any part of the Services
  • Access the Services to build a competitive product or service
  • Copy any features, functions, or graphics of the Services
  • Engage in any activity that interferes with or disrupts the Services
  • Use the Services in any manner that could disable, overburden, damage, or impair the Services

7.4 Trademarks

DubFlix, the DubFlix logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Kore Innovations or its affiliates or licensors. You may not use such marks without our prior written permission.

8. THIRD-PARTY SERVICES AND CONTENT

8.1 Third-Party Services

The Services may contain links to third-party websites, services, or content that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

8.2 Integration with Third-Party Platforms

Our Services may integrate with third-party platforms or services. Your use of such integrations may be subject to the third party's terms and conditions, and we are not responsible for the practices of such third parties.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Kore Innovations, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your User Content
  • Your use of the Services
  • Your violation of any rights of another person or entity

10. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL KORE INNOVATIONS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

12. DISPUTE RESOLUTION

12.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India, without giving effect to any choice or conflict of law provision or rule.

12.2 Arbitration

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the Indian Council of Arbitration, which rules are deemed to be incorporated by reference into this clause. The seat of arbitration shall be Ahmedabad. The number of arbitrators shall be one. The language of the arbitration shall be English.

12.3 Waiver of Class Actions

YOU AND KORE INNOVATIONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

13. GENERAL PROVISIONS

13.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and us regarding the Services.

13.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

13.3 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

13.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

13.5 Notices

Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given by posting to the Services or by email to the email address specified in your account.

13.6 Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control, including acts of God, pandemic, epidemic, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack, war, fire, explosion, storm, flood, earthquake, natural disaster, or failure of public or private telecommunications networks.

14. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

15. CONTACT US

If you have any questions about these Terms, please contact us at:

Email: contact@dubflix.in
Postal Address:
Kore Innovations
A-441, Westbank, Ashram Rd, Navrangpura,
Ahmedabad, Gujarat, India 380009

Dub.Dub.Dub.